Popular Articles
CITC - Ticket and Knowledge Portal
Celtic IT Consultancy have provided you with access to our Ticket and Knowledge Portal. Within this portal you can view or create support tickets. You can also browse our increasing knowledge articles. When you login, you will be presented with 2 ...
Outlook - Accessing a shared Mailbox
Before you can proceed, you need to have access to the shared mailbox you are trying to open. To gain permission to the shared mailbox, please log a support ticket. 1A: If you are not already logged into the OWA, please click here to login. 1B: If ...
Onboarding - New icons on my task bar
Some user's will notice a new icon (like the below image) located on their task bar. This is our Remote Management tool that will allow us to monitor, patch, update, install software and allow us to connect to your device (with permission). This is ...
Office 365 - Licenses Types
This article will explain what the different types of Office 365 license types are and what they mean. To arrange a quote, please log a ticket or contact your Account Manager. Exchange Online (Plan 1) Each user gets 50 GB of mailbox storage and can ...
5 Reasons to Restart Your Computer
Reasons to Restart Your Computer There are many important reasons to restart your computer. Can you remember the last time you restarted your computer? A week, a month, six months? For some of us keeping files, browser windows, tabs, and programs ...